Frequently Asked Questions
Everything you need to know about your AOCTW experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a prepaid shipping label.
How do I determine my size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or following the specific fit notes in the description.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How should I care for my AOCTW garments?
To maintain the quality of your clothes, we recommend washing in cold water with similar colors and hanging to dry. Specific care instructions are located on the inner label of every garment.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.